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BPO Services
Customer Support
Dynamic Solutions manages your prospects and clients via telephone, email channels and via live chat
Email Support
Does your organization receive thousands of emails from customers that go unnoticed and unanswered?
Tech Support
At Dynamic Solutions, we strongly believe that Tech Support Services are the backbone of any business
Banking / Fss
Dynamic solutions will transform Your Business as a Market-Leading Banking BPO company
Telemarketing
Telemarketing approach is designed in such a way that it helps struggling clients to generate quality leads
CRM
We strongly believe that better customer services are very important for customer retention.
Telecommunication
Dynamic solution is a leading solution provider for telecom organizations
Helpdesk Support
As you are well aware of the fact that Help desk support is incorporated with IT
Finance & Accounts
Dynamic Solutions is a Leader in Finance and Accounting BPO Services with over 10+ years of experience
Our trusted and competent inbound/outbound telemarketing services helps your business to generate quality leads and close them professionally. Therefore, when you outsource telemarketing services to us, you get insightful information about unfilled requirements of the customers to serve them with ultimate level of satisfaction and as per their needs and requirements. We have devised our strategic solutions to better serve your customers with enhanced customer relationship.
INBOUND CALLS
When any client contacts us for inbound telemarketing services, we initially analyse and focus on understanding our client’s exact requirements. After this our team of inbound telemarketing experts will provide our clients with the best tailored telemarketing solution at a very competitive pricing.
LEAD GENERATION SERVICES
We provide leads generation services to identify quality leads which can be easily pushed down your sales funnel and will close maximum sales. Our qualified resources analyse your target demographic and devise best strategies to intrigue them and pitch your offerings.
CONSULTING SERVICES
Dynamic solutions offer skilful telemarketing consulting services which include on site analysis, audits on performance, reporting specifications, scripting analysis, and more. Our telemarketing experts can successfully develop and deploy customised telemarketing scripts and provide benchmarking call centre services training modules and much more.
LIST MARKETING SERVICES
We provide efficient list marketing services to our clients. Beside this we can offer telemarketing lists and even direct marketing list services. Our marketing list include details such as credit card details, zip code, job description, state, city, income. We also offer national change of address services to ensure that your mailing services are effective
TELESALES CUSTOMER ACQUISITION
When it comes to customer acquisition we have with us a highly qualified professional team of customer acquisition specialists. These people have years of experience in negotiation and telesales and can convert your site traffic into buyers. When we are given opportunity to serve customers we promote and cross-sell your products or services. Our content strategy takes our collaboration to the next level to help you to quote customers who tend to buy rather than speculating their personal intent in each qualifying stage.
TELEPROSPECTING SERVICES
In order to find potential buyers Dynamic Solutions, provide comprehensive Tele-prospecting services to our customers/clients. So, when you outsource your Tele-prospecting services to us we bring with us years of experience and make tele-prospecting easy.
PHONE ACTIVATION
We provide inward IVR phone systems to route phone calls through your system and help you to anticipate customer expectations.
CUSTOMER DATA VERIFICATION
We strongly believe that outsourcing service of verifying customer data which is related to the product and services they wish to buy can save both time and money.
PLAN SWAPS
We assure a successful swap with insignificant impact on end user which is designed and implemented perfectly in class processes for planning and rollout network design.
ORDER FULFILLMENT
With a series of our supply chain activities we are responsible for order fulfilment assembling and making the services available to subscribers.
WARRANTY EXCHANGES
Our warranty services include repairing, replacing and maintaining a product which is warrantied. A valid warranty card and invoice is required to claim warranty.
CORRESPONDENCE MANAGEMENT
Dynamic solutions have the capabilities to deploy a System which is used to track all incoming and outgoing business correspondence with a variety and make it available to all application users according to their roles and access.
At dynamic solutions, our telecom BPO services help the telecom companies and to release the actual capability of their value chain. Our telecom outsourcing solutions are delivered from our contact centres across the globe. We bring you a complete set of telecom BPO services including customer care, accounting outsource, finance, billing operations outsourcing, customer care outsourcing, billing operations outsourcing, along with other non-core processes and work.
